Monitoring GitHub issue tickets through automated tagging Support Central helps us get a quick overview of which tickets are potentially blocked, rather than us periodically scrolling through the list and re-reading all the tickets.
Next-level customer interaction in just 6 steps At Phusion we care deeply about providing the best possible sales and support experience to our users. We decided to share our onboarding guide for customer success managers.
Tara Lingard joins Phusion as its Customer Success Manager The Phusion team just got a little nicer! Tara will be joining as the second hire from the Great White North. She is a new graduate from Dalhousie University with a Bachelors of Business Administration. Eager to get out